GEM Executive Education develops intra-company continuing education programs for key accounts and SMEs, as well as inter-company programs for training professionals. As part of a replacement and to develop its activity, the Executive Education division, Custom team is recruiting a Continuing Education Project Manager.
Main responsibilities
Coordinate the operational deployment of a portfolio of Intra and Inter programs, in line with commitments made to customers and quality and regulatory requirements (accreditations, legal environment for professional training), in particular
- Coordinate the deployment of the internal and external resources required (classrooms, teaching tools, digital tools, lecturers, etc.) to ensure the smooth running of the teaching activities planned as part of the programs (courses, projects, study trips, visits, conferences, professional dissertations, etc.).
- Ensure administrative, financial, budgetary and logistical follow-up of programs
- Implement program logistics (reserve rooms, set up teaching materials, organize breaks and meals, inform speakers, etc.).
- Implement and monitor speaker contracts, invoicing and expense reports.
- Monitor orders for teaching services and external service providers
- Monitor customer invoicing once services have been rendered
- Manage attendance and participant satisfaction
- Participate in cross-functional program and departmental tasks
- Propose and implement the tools and resources needed to deliver our programs online.
- Implement and coordinate communications around its activity
- Update the necessary information systems
- Welcome students/participants and ensure their follow-up throughout their course
- Ensure the quality of student and/or company files: documents required for their integration, billing information, attendance sheets.
- Act as logistical and administrative interface with corporate clients (Training Manager, HR Manager, Training Project Manager).
- Coordinate, in liaison with project managers and sales engineers, the parties involved in projects and programs.
Act as the interface between the company and/or participants and the school throughout the training program.
Education / experience
- With a 3-year university degree, you have at least 5 years' successful experience as a program coordinator, executive assistant, project manager or project manager.
Operational knowledge and skills / hard skills
- Knowledge of digital tools linked to the deployment of training activities (Teams, Planer, LMS, etc.) and/or a strong appetite for digital skills.
- Excellent command of the Office pack (Word, Excel and PowerPoint).
Human and behavioral skills / soft skills
- Autonomy, team spirit and thoroughness are essential qualities for this position.
- Highly responsive, you can adapt to different environments.
- Customer relations are an important aspect of the job.
- You can anticipate situations and are organized and structured.
Additional information
- Position to be filled on our Grenoble Campus
- Start date : as soon as possible
- Full time
Apply at
Updated 6/6/2024