
Process communication model certification for coaches
- Program formatPart-time
- DurationShort program
- CampusGrenoble, Paris
- LanguagesFrench
- DegreeCertification
- Tuition fees€3,400
- Program formatPart-time
- DurationShort program
- CampusGrenoble, Paris
- DegreeCertification
- Tuition fees€3,400
Next intake: June 2026
Add a new tool to your individual coaching palette with the Process Communication Model® ! This will give you the keys to adapting your intervention strategy with the coachee, analyzing the difficulties encountered by the coachee based on this model, and drawing up action plans to help the coachee resolve the problems encountered.
Why Choose This Program? 5 Key Points
- Exclusive partnership between Kahler Communication France (KCF) and Grenoble Ecole de Management (GEM): GEM is the only Business School authorized to deliver this course.
- Introduction to and mastery of the Process Communication Model (PCM)
- 2 hours of dedicated coaching from a certified coach for each participant during the program
- Access to a team of certified PCM coaches and trainers
- Certification awarded by KCF to GEM’s Grenoble campus
6 good reasons to choose GEM
Grenoble Campuses
GEM Grenoble – Alpine Campus
Located between scientific hubs, startups, and the Alpine mountains, GEM’s main campus embodies Grenoble’s DNA: pioneering, committed, and international.
Just steps from the city center, it welcomes a multicultural community representing 120 nationalities in a vibrant building that hosts a rich student life, numerous events, and frequent interactions with local companies. A campus where ideas flow and projects come to life, in an environment that is both stimulating and welcoming.
The Process Communication Model® (PCM) stands as the foremost tool for decoding human interactions, particularly in predicting and managing behavior under stress. Utilized in individual coaching, PCM empowers coachees to:
- Enhance self-knowledge and self-awareness.
- Understand behaviors under stress and acquire tools for prevention and management.
- Analyze communication strategies to achieve personal and professional goals.
- Improve skills in managing work relationships.
- PCM Profile analysis facilitates self-discovery, validated by 32 years of implementation in France with over 500,000 individuals.
Targeted Skills
- Adapt coaching strategies to individual coachees.
- Analyze coachees’ challenges through the PCM and devise action plans for resolution.
Candidates
Upon completion of this program, participants will be able to:
- Adapt coaching strategies to individual coachees.
- Analyze coachees’ challenges through the PCM and devise action plans for resolution.
For Companies
Equip HR teams and managers who are professional coaches with this tool to:
- Enhance team communication.
- Foster a supportive environment.
- Avoid or minimize conflicts or sources of stress.
Program Highlights
- Introduction to and mastery of the Process Communication Model®.
- Exclusive collaboration with Kahler Communication France (KCF): GEM is the only Business School authorized to offer PCM Coach accreditation courses.
- Certification awarded by KCF to GEM.
- Support provided by PCM-certified coach/trainers.
- This PCM certified coach training is Continuing Coach Education (CCE) approved by the International Coaching Federation (ICF) worldwide, providing 22.25 CCEU credits.
Evaluation Methods
- A 7-question written exam accompanies confirmation of registration for the accreditation day, to be completed at home by prospective certified coaches.
- Written tests must be validated prior to oral certification.
- During the accreditation day, candidates present a fifteen-minute coaching session in a real-life scenario followed by a debriefing.
Career
By completing this course, you will acquire a powerful tool to enhance and deepen your coaching practice.
Kahler Communication France (KCF), a leader in leadership and personal development training, is recognized as one of France’s top training institutes.
As the proprietor of the Process Communication Model®, KCF certifies professionals in 54 countries and offers it in 24 languages.
Over 4,500 trainers, coaches, and recruiters worldwide are PCM-certified today. KCF has selected Grenoble Ecole de Management to deliver its Process Communication Model® for Coaches training, making GEM the only Business School authorized to offer PCM certified coach training.
Prerequisites
Certified coach or coach in training
Applicants must hold
- A professional coaching title/diploma.
- Or be enrolled in coaching training.
- And have a desire to integrate the Process Communication Model® into their individual coaching methodology.
Profile for Application
- HR/Training Managers
- Managers
- Business Managers
- Consultants/Trainers
- Individuals seeking career transition or skill diversification (e.g., nurses, naturopaths, sophrologists, principal education advisors (CPE in French), etc.)
Completion of an online application form, including CV/cover letter/copy of the most recent diploma (access available upon request)
Training field: NSF Code: 315
Tuition Fees
€3,400 net of tax (Alumni and corporate partners, please contact us).
Do you have any questions?
Feel free to contact our admissions advisors for any questions about our programs, the application process, or to discuss your professional goals. Our teams are available to help you choose the path that best aligns with your ambitions.

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