Intercultural Communication

The influence of culture on management activity and how to manage cultural differences more effectively. Participants develop their understanding to achieve better communication across cultures and to build and manage better teamwork. Key topics include culture and organization, culture and leadership, working with multicultural teams. Interactive, practical learning through action and cases.

International Negotiation

Participants improve their negotiations technique by…negotiating! Analysis of this experience is used to gain insights into how power, trust, emotion and conflict all have a powerful and determining influence on the negotiations process. Some key concepts and principles are introduced before the series of negotiation simulations takes place, bringing into play some of the best cases for in business negotiations that are available.